IBM Support

Empty Event Log in GUI - Webmon (after upgrade to 6.3.2 or 5.6.2)

News


Abstract

Customer noticed after upgrading from 6.3.1p10 to 6.3.2  that the event logs stay empty in the web GUI.

Content

Issue encountered in the following environments:

System Type: FlashSystem 820 FlashSystem 810
Device Type:   9831-AE2  9830-AE1
affected Code Version: 6.3.2 5.6.2

 Symptoms
Customer noticed after upgrading from 6.3.1p10 to 6.3.2  that the event logs stay empty in the web GUI.

 Solution
The event log can be viewed using CLI: log follow

Fixed in 5.6.2_p1 and 6.3.2_p1. Install latest recommended to resolve issue.      
Install latest Recommended firmware to resolve.

[{"Product":{"code":"STKMQB","label":"IBM FlashSystem 900"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"General Tips","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Product":{"code":"STKMQB","label":"IBM FlashSystem 900"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"General Tips","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Product":{"code":"STKMQB","label":"IBM FlashSystem 900"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"General Tips","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Product":{"code":"STKMQB","label":"IBM FlashSystem 900"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"General Tips","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
20 February 2023

UID

ssg1S1009100