IBM Support

Email Notification has wrong sender information

Troubleshooting


Problem

Change the Console name and domain and the email notification shows the wrong sender information

Resolving The Problem

If the HMC has Event notification setup, to send out an email with alerts, and the user changes the Console Name or domain, the alert shows the old console name and domain. To correct the problem, open an SSH command line, and run these commands,
chsacfg -t email -o rmfrom
That removes the old information
Now run this command,
chsacfg -t email -o addfrom -a hmcname@hmcdomain.com
where hmcname is the new name given in Network Settings/Console Name, and the hmcdomain.com matches the domain listed.
This command will set it.
Then run the test email for the email address listed in Event notifications.
 image-20220610143055-2
Another issue with email, not sending can be seen here https://www.ibm.com/support/pages/node/6524692

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB08","label":"Cognitive Systems"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SGGSNP","label":"Hardware Management Console V9"},"ARM Category":[{"code":"a8m0z0000001jEzAAI","label":"HMC Enhanced UI"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.1.91;9.2.95;and future releases"}]

Document Information

Modified date:
30 August 2022

UID

ibm16594197