Question & Answer
Question
The mxe.adminEmail property is associated with the email address of the Service Account and emails from Maximo are successfully sent and delivered when logged in as MAXADMIN.
However, in some functionalities such as "Run Reports", emails are sent with the email of the connected user as a sender and the following error can occur:
[ERROR] [MAXIMO] [] Email send fail exception occurred. Valid Unsent addresses: youremailaddress@yourserver.com com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.60 SMTP; Client does not have permissions to send as this sender
Is this expected behavior?
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"a8m50000000CbU1AAK","label":"System Administration-\u003EE-Mail Listeners"}],"ARM Case Number":"TS009947950","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
More support for:
IBM Maximo Asset Management
Component:
System Administration->E-Mail Listeners
Software version:
All Versions
Document number:
6985869
Modified date:
25 April 2023
UID
ibm16985869
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