Troubleshooting
Problem
After you create a self-signed certificate for your Engineering Lifecycle Management (ELM) environment, you might encounter a certificate error in the browser. The error does not prevent you from accessing ELM, but displays an error and forces you to proceed through messages indicating that the website is not safe.
If you are using IHS for a reverse proxy, then you might see errors in the error.log.
[Tue May 11 11:22:48.877661 2021] [ibm_ssl:error] [pid 15183:tid 140561172965120] [client 10.172.13.28:62703]
SSL0284E: The browser/client has rejected this servers certificate for an unspecified reason and has likely presented
the user a warning. Possible causes include a missing Subject Alternative Name (SAN) certificate extension or a
mismatch between the requested hostname and SAN certificate extensions. The requested TLS server_name is:
'ABC.123.com', and the SAN extensions in the server certificate are: '<not present>'.
Symptom
After you apply your self-signed certificate, when you log in to the server administration page, you might notice that your certificate is still not trusted when you view in Google Chrome, Microsoft Edge, and other Chromium browsers.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPRJQ","label":"IBM Engineering Lifecycle Management Base"},"Component":"Foundation","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.0.x and above","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
24 October 2022
UID
ibm11289289