IBM Support

Edit or run Cognos report via F5 load balancer URL opens a pop-up window with error "Requested URL is rejected"

Troubleshooting


Problem

When attempt to edit or run a Cognos report hosted over a F5 load balancer URL, a pop-up window opens with the error below.
Requested URL is rejected. Please consult your administrator. Your Support ID XXXXXXXX

    Please consult with your administrator.

    Your support ID is: xxxxxxxxxxxx
image-20241003094804-1

Symptom

Observe a web browser pop-up window message opens with the error below -
Requested URL is rejected. Please consult your administrator. Your Support ID XXXXXXXX

    Please consult with your administrator.

    Your support ID is: xxxxxxxxxxxx

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6dAAC","label":"Install-\u003EGateway\/Web Server"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.0;and future releases"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
06 May 2025

UID

ibm17172098

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