Troubleshooting
Problem
Dynamic Report in PA for MS-Excel shows #NAME? instead of values.
Excel throws an error on the top stating Product Activation Failed
Symptom

[{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Planning Analytics v2.0 for Microsoft Excel","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.0.2;2.0.1;2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Planning Analytics Local
Software version:
2.0.2, 2.0.1, 2.0
Operating system(s):
Windows
Document number:
562199
Modified date:
09 May 2025
UID
swg22004391
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