Troubleshooting
Problem
After entered the URL of DWC from the browser, it is not showing anything and does not prompt for the login credentials.
Symptom
messages.log shows:
[9/8/19 1:26:04:258 CST] 0000002c com.ibm.ws.webcontainer.servlet E SRVE0271E: Uncaught init() exception created by servlet [StartupServlet] in application [DWC]: javax.persistence.PersistenceException: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.6.8.WAS-v20190322-2bc3d99): org.eclipse.persistence.exceptions.DatabaseException
Internal Exception: java.sql.SQLNonTransientException: [jcc][t4][2043][11550][4.21.29] Exception java.net.ConnectException: Error opening socket to server <db2 host>/<IP> on port 50,000 with message: Connection refused (Connection refused). ERRORCODE=-4499, SQLSTATE=08001 DSRA0010E: SQL State = 08001, Error Code = -4,499
Error Code: -4499
...
Caused by: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.6.8.WAS-v20190322-2bc3d99): org.eclipse.persistence.exceptions.DatabaseException
Internal Exception: java.sql.SQLNonTransientException: [jcc][t4][2043][11550][4.21.29] Exception java.net.ConnectException: Error opening socket to server <db2 host>/<IP> on port 50,000 with message: Connection refused (Connection refused). ERRORCODE=-4499, SQLSTATE=08001 DSRA0010E: SQL State = 08001, Error Code = -4,499
Error Code: -4499
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8GJD","label":"IBM Workload Automation"},"Component":"DWC","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
19 June 2020
UID
ibm11073224