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Troubleshooting
Problem
During a solution deployment an error of "java.io.IOException: A file or directory in the path name does not exist."
Symptom
When an IBM Case Manager solution is deployed through IBM Case Manager Admin tool, an error may be thrown
========================
[5/12/17 15:20:40:598 EDT] 00000110 SystemOut O CIWEB Exit : [svc_usarp2fn1_CMAdmi @ 172.20.250.135] com.ibm.ecm.struts.actions.PluginAction.execute() (elapsed time: 0:0.001)
[5/12/17 15:20:40:598 EDT] 00000110 SystemOut O CIWEB Debug: [svc_usarp2fn1_CMAdmi @ 172.20.250.135] com.ibm.ecm.struts.controller.ControllerServlet.process() -------- END REQUEST 45 ---------
[5/12/17 15:20:41:554 EDT] 00000127 api W com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger warn FNRPA0284W A deployment error stopped the deployment. The continuation level was NEXT_ANY_STEP.
com.ibm.casemgmt.intgimpl.deploy.handlers.ContinuableStepException: FNRPA0596E The pages could not be deployed because of the following error: A file or directory in the path name does not exist.
at com.ibm.casemgmt.intgimpl.deploy.handlers.ContinuableStepException.createContinuableStepException(ContinuableStepException.java:35)
at com.ibm.casemgmt.intgimpl.deploy.handlers.PagesHandler.deploy(PagesHandler.java:123)
at com.ibm.casemgmt.intgimpl.deploy.SolutionDeployer.deploy(SolutionDeployer.java:179)
at com.ibm.casemgmt.api.admin.DevelopmentSolution$ProcessPendingActivitiesWorker.process(DevelopmentSolution.java:844)
at com.ibm.casemgmt.api.admin.DevelopmentSolution$BackgroundActivitiesProcessor.execute(DevelopmentSolution.java:676)
at com.ibm.casemgmt.intgimpl.BackgroundWorker.run(BackgroundWorker.java:113)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)
at java.lang.Thread.run(Thread.java:809)
Caused by: java.io.IOException: A file or directory in the path name does not exist.
at java.io.File.createNewFile(File.java:1018)
at com.ibm.casemgmt.intgimpl.deploy.handlers.PagesHandler.pushPageContent(PagesHandler.java:240)
at com.ibm.casemgmt.intgimpl.deploy.handlers.PagesHandler.deployPages(PagesHandler.java:165)
at com.ibm.casemgmt.intgimpl.deploy.handlers.PagesHandler.deploy(PagesHandler.java:119)
... 7 more
======================
[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Manager Admin Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1.6;5.2.1.5;5.2.1.4;5.2.1.3;5.2.1.2;5.2.1.1;5.2.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Case Manager
Software version:
5.2.1.6, 5.2.1.5, 5.2.1.4, 5.2.1.3, 5.2.1.2, 5.2.1.1, 5.2.1
Operating system(s):
AIX, Linux, Windows
Document number:
561487
Modified date:
17 June 2018
UID
swg22003934
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