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During installation of TDP for mysap it errors with: ERROR: A suitable JVM could not be found

Troubleshooting


Problem

During installation of TDP for mysap it errors with: ERROR: A suitable JVM could not be found

Resolving The Problem

During installation of TDP for mysap v332 on AIX 5.1 ML4 the following error message occurs:

ERROR: A suitable JVM could not be found. Please run the program again using the option -is:javahome <JAVA HOME DIR>
Error writing file = There may not be enough temporary disk space.
Try using -is:tempdir to use a temporary directory on a partition with more disk space.

The possible causes and solutions for this error could be:

1. Insufficient space under /tmp. To bypass this use the -is:tempdir option. To do so, run the install as follows:

./web_tdpr3_ora_aix51_64bit.bin -is:tempdir /dir

where /dir is any directory that has space. If the process still fails, look for an install log, usually called log.txt.

2. The Java version. To find this run Java -version, for example:

# java -version
java version "1.3.1"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.3.1)
Classic VM (build 1.3.1, J2RE 1.3.1 IBM AIX build ca131-20020821 (JIT enabled: jitc)

It is possible to download a new version from www.installshield.com. If this package is used, set -is:javahome to the java directory from this package, and then start the installation.

3. Apar IC37233: The package on the website has not been updated with the fix. A new version can be downloaded from Shasta ftp.

4. If this does not help also try a console install by running the following:

./web_tdpr3_ora_aix51_64bit.bin -is:javaconsole -console

This will cause the install to prompt on the console, and not bring up the GUI. There are two points where directories are asked for, and the first should be the SAP SYS/EXE/run directory, and the second is where the initSID.* files are located. Also, since this is an upgrade, select NO when asked to update the .utl file, then press enter through all the following values.

[{"Product":{"code":"SSZHVN","label":"Tivoli Storage Manager for Enterprise Resource Planning"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Data Protection for mySAP.com for Oracle","Platform":[{"code":"PF002","label":"AIX"}],"Version":"5.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 June 2018

UID

swg21169079