Troubleshooting
Problem
User runs a standard report (for example a Reconcile - Intercompany Balances report). This displays OK (by default using HTML). User then clicks the button to change the report output to PDF. An error appears. *Importantly*, if the user changes the report to XLS, then the report does successfully appear (no error). This behaviour is different from many other similar problems/Technotes.
Symptom
IBM Cognos
An error has occurred.
DPR-ERR-2101 Your request was invalid. Please contact your administrator.
Please try again or contact your administrator.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
09 May 2025
UID
swg22007612