IBM Support

DPR-ERR-2074 error while running a report in Cognos.

Troubleshooting


Problem

While running a simple report from a data module throws below error : /v1/reports bi-service DPR-ERR-2074 Failed to receive a timely response from an external process with a PID XXXX.

Symptom

In cognosserver.log file following error is received

/v1/reports bi-service DPR-ERR-2074 Failed to receive a timely response from an external process with a PID XXXX. Ensure that the process with a process ID XXXX is started. If the cause of problem cannot be determined, increase the logging level for the target service in the IBM Cognos Administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos

On Screen we end up getting the following error:

DPR-ERR-2074 Failed to receive a timely response from an external process with a PID XXXX.

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.0.9;11.0.8;11.0.7;11.0.6","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
01 May 2025

UID

swg22012922

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