Troubleshooting
Problem
When adding query items in Query Studio, or Running a report an intermittent error 'DPR-ERR-2056 The Report Server is not responding' is coming up.
Symptom
Reports results with errors:
PDS-PPE-0116 errors when running reports.
DPR-DPR-1035 Dispatcher detected an error.
DPR-ERR-2056 The Report Server is not responding.
DPR-ERR-2074 The Report Server with pid '' is not responding. errors in cogserver.log
Accessing package via Query Studio results in following error:
UT-DEF-0115 Cannot create lock file
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Query Studio","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21591671