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Downloading IBM Control Desk Version 7.5.3

Question & Answer


Question

How do I download and install IBM® Control Desk Version 7.5.3 (formerly IBM SmartCloud Control Desk)?

Answer

This document includes instructions for downloading the product images for IBM Control Desk and installing the product using those images. Product images are made available for download on IBM Passport Advantage.

To learn more about IBM Control Desk, review the information in the Knowledge Center. There are three Knowledge Centers, one for each product edition:


Preparing for Installation
  1. Planning and installation documentation is available in the IBM Knowledge Center. Before you download and install the product, review the planning documentation in the Knowledge Center and download the appropriate installation guide for your implementation.
    2. Ensure that your target machines meet the hardware and software prerequisites listed in the IBM Control Desk wiki: 3. Review the release notes, which contain information that you should review before beginning the installation process:
    4. Based on your target machines and the features you will install, follow the instructions in one or more of the following sections.

    The following table provides the part number and image name for the Quick Start Guide for IBM Control Desk Version 7.5.3.

    Table 1. Quick Start Guide
    Part NumberImage Name
    CN2HIMLCD_V753_QS.zip


    Note: The format used in the preceding table is also used for each downloadable image that is described in this document. The part numbers supplied are the part numbers available at the initial electronic general availability of the product. If images are refreshed, the part numbers might change. Use the image names to confirm that you are downloading the correct files.

    Note for AIX and HP-UX users
      Both the native AIX and HP-UX tar commands and the GNU version of the tar command are required by the middleware installation program. Because the native utility does not support long file names, ensure that GNU tar version 1.14 or higher is installed, so that the installation files can be extracted.

      To download GNU tar for AIX, go to:
      http://www-03.ibm.com/systems/power/software/aix/linux/toolbox/download.html

      In the box on the right, select "Alphabetically," then scroll down the list to the entry for tar with this description: "A GNU file archiving program." After you install GNU tar, verify that the system path variable contains both native AIX / HP-UX tar and GNU tar directories, with the GNU tar location being defined before the native AIX / HP-UX tar location. If you have set a symbolic link to overwrite the native AIX or HP-UX tar command with the GNU tar command, you will encounter an error.

    Installing as an Enterprise Solution
    The following sections describe the process for downloading and installing the product as an enterprise solution. If you are using the VM image deployment option, read the section Installing the VM Image in this document. 

    Using the Launchpad
    You can use the IBM Control Desk Launchpad to start each installation process. The Launchpad images include the middleware installer and the IBM Control Desk installer. You should download the Launchpad first.

    Download the Launchpad image to your administrative workstation and to each server where you will use it to install a middleware product. To use the Launchpad, download and extract the image that is appropriate for your product edition and operating system.

    IMPORTANT: If you are using physical DVDs instead of downloaded electronic images for installation, after you extract the launchpad image for your operating system (for example CD_V753_wind.zip), you must also extract Disk 2 (CD v7.5.3 Disk2 Payload MP DVD Master), which is for multiple platforms. The content of the launchpad image and Disk 2 must be merged before you can install the product.

    Table 2. Launchpad images for IBM Control Desk
    Part NumberImage Name
    CN3L5MLCD_V753_Wind.zip
    CN2HKMLCD_V753_Linux.tar
    CN2HLMLCD_V753_AIX_zLinux.tar

    Table 3. Launchpad images for IBM Control Desk - Entry Edition
    Part NumberImage Name
    CN3L4MLCD_EE_V753_Wind.zip
    CN2HGMLCD_EE_V753_Linux.tar
    CN2HHMLCD_EE_V753_AIX_zLinux.tar

    Table 4. Launchpad images for IBM Control Desk - Service Providers Edition
    Part NumberImage Name
    CN3L6MLCD_SP_Ed_V753_Wind.zip
    CN2HNMLCD_SP_Ed_V753_Linux.tar
    CN2HPMLCD_SP_Ed_V753_AIX_zLinux.tar

    Table 5. Launchpad images for IBM Control Desk - Internal Service Providers Edition
    Part NumberImage Name
    CN3L7MLCD_Int_SP_Ed_V753_Wind.zip
    CN2HRMLCD_Int_SP_Ed_V753_Linux.tar
    CN2HSMLCD_Int_SP_Ed_V753_AIX_zLinux.tar


    Installing the IBM Control Desk middleware
    Certain prerequisite products, called middleware, must be present before you install IBM Control Desk. The middleware products provide functions required by IBM Control Desk. Read the Planning for deployment information in the Knowledge Center. Identify which existing middleware products you will reuse and which middleware products you will install, and where. Choose one of the following sections based on your operating system and follow the steps to download and install.

    AIX
    1. Download and extract the Launchpad images described in the Using the Launchpad section of this document. 
    2. Download the following files:
    Table 6. IBM Control Desk middleware for AIX images
        Part Number
        Image Name
        CI916ML
        Tiv_Midl_Instlr_7502_1of3_AIX_PPC-64.tar
        CI5JHML
        Tiv_Midl_Instlr_7502_2of3_AIX_PPC-64.tar
        CZX5XML
        Tiv_Middl_Instlr_750_3of3_AIX_PPC-64.tar

    3. Extract the files into the same target directory. If you wish, you can extract the AIX middleware images onto a mapped drive and access the mapped drive from each AIX machine onto which you will install any middleware products.
    4. Follow the directions in the Planning for deployment documentation and the appropriate Installation Guide to perform the installation.
    5. If you extracted the middleware images to a local directory, erase that directory.

    Linux
    1. Download and extract the Launchpad image as described in the Using the Launchpad section of this document. 
    2. Download these files:
    Table 7. IBM Control Desk middleware for Linux x86-64 bit images
        Part Number
        Image Name
        CI913ML
        Tiv_Midl_Inst_7502_1of3_Linux_x86-64.tar
        CI5JBML
        Tiv_Midl_Inst_7502_2of3_Linux_x86-64.tar
        CZX5JML
        Tiv_Middl_Inst_750_3of3_Linux_x86-64.tar

    Table 8. IBM Control Desk middleware for Linux PPC-64 bit images
        Part Number
        Image Name
        CI914ML
        Tiv_Midl_Inst_7502_1of3_Linux_PPC-64.tar
        CI5JDML
        Tiv_Midl_Inst_7502_2of3_Linux_PPC-64.tar
        CZX5MML
        Tiv_Middl_Inst_750_3of3_Linux_PPC-64.tar

    4. Extract (untar) the files into the same target directory, but not the directory into which you extracted the Launchpad images. If you wish, you can extract the Linux middleware images onto a mapped drive and access the mapped drive from each Linux machine onto which you will install any middleware products.
    5. Follow the directions in the Planning for deployment documentation and the appropriate Installation Guide to perform the installation.
    6. If you extracted the middleware images to a local directory, erase that directory.


    HP-UX
    1. Download and extract the Launchpad images as described in the Using the Launchpad section of this document. 
    2. Download these files:
    Table 9. IBM Control Desk middleware for HP-UX images
        Part Number
        Image Name
        CI918ML
        Tiv_Midl_Inst_7502_1of2_HP-UX_Itanium.tar
        CI5JLML
        Tiv_Midl_Inst_7502_2of2_HP-UX_Itanium.tar

    3. Extract the files into the same target directory. If you wish, you can extract the middleware images onto a mapped drive and access the mapped drive from each HP-UX machine onto which you will install any middleware products.
    4. Follow the directions in the Planning for deployment documentation and the appropriate Installation Guide to perform the installation.
    5. If you extracted the middleware images to a local directory, erase that directory.


    Sun Solaris
    1. Download and extract the Launchpad images described in the Using the Launchpad section of this document. 
    2. Download these files:
    Table 10. IBM Control Desk middleware for Sun Solaris images
        Part Number
        Image Name
        CI5JIML
        Tiv_Midl_Inst_7502_1of3_Sol_SPARC-64.tar
        CI917ML
        Tiv_Midl_Inst_7502_2of3_Sol_SPARC-64.tar
        CZX60ML
        Tiv_Middl_Inst_750_3of3_Sol_SPARC-64.tar

    3. Extract the files into the same target directory. If you wish, you can extract the middleware images onto a mapped drive and access the mapped drive from each Sun Solaris machine onto which you will install any middleware products.
    4. Follow the directions in the Planning for deployment documentation and the appropriate Installation Guide to perform the installation.
    5. If you extracted the middleware images to a local directory, erase that directory.

    Windows Server
    1. Download and extract the Launchpad images described in the Using the Launchpad section of this document. 
    2. Download these files:
    Table 11. IBM Control Desk middleware for 32-bit Windows images
        Part Number
        Image Name
        CI911ML
        Tiv_Midl_Instlr_7502_1of3_Win_x86-32.zip
        CI5J7ML
        Tiv_Midl_Instlr_7502_2of3_Win_x86-32.zip
        CZX5DML
        Tiv_Middl_Instlr_750_3of3_Win_x86-32.zip

    Table 12. IBM Control Desk middleware for 64-bit Windows images
        Part Number
        Image Name
        CI912ML
        Tiv_Midl_Instlr_7502_1of3_Win_x86-64.zip
        CI5J9ML
        Tiv_Midl_Instlr_7502_2of3_Win_x86-64.zip
        CZX5GML
        Tiv_Middl_Instlr_750_3of3_Win_x86-64.zip

    4. Extract the files into the same target directory, but not the directory into which you extracted the Launchpad images. If you wish, you can extract the Windows middleware images onto a mapped drive and access the mapped drive from each Windows machine onto which you will install any middleware products.
    5. Follow the directions in the Planning for deployment documentation and the appropriate Installation Guide to perform the installation.
    6. If you extracted the middleware images to a local directory, erase that directory.


    Linux on System z
    1. Download and extract the Launchpad images described in the Using the Launchpad section of this document. 
    2. Download these files:
    Table 13. IBM Control Desk middleware for Linux on System z images
        Part Number
        Image Name
        CI915ML
        Tiv_Midl_Inst_7502_1of3_Linux_Syst_z.tar
        CI5JFML
        Tiv_Midl_Inst_7502_2of3_Linux_Syst_z.tar
        CZX5UML
        Tiv_Middl_Inst_750_3of3_Linux_Syst_z.tar

    3. Extract the files into the same target directory, but not the directory into which you extracted the Launchpad images.
    4. Follow the directions in the Planning for deployment documentation and the appropriate Installation Guide to perform the installation.
    5. If you extracted the middleware images to a local directory, erase that directory.


    Installing IBM Control Desk

    Read the Planning for Deployment section of the IBM Control Desk Knowledge Center. Download and extract the Launchpad images on the administrative workstation described in the Using the Launchpad section of this document.  The Launchpad images contain all the files needed to install IBM Control Desk, including the language pack. Follow the directions in the appropriate Installation Guide to install IBM Control Desk on the J2EE server. Separate installation guides are provided for WebSphere and WebLogic J2EE servers, and for a VM Image installation. These guides are available in the Knowledge Center.

    Installing with WebSphere Application Server 8.5.5 and IBM DB2 10.5

    IBM Control Desk 7.5.3 is developed to be deployed using WebSphere Application Server Network Deployment 7.0 and IBM DB2 9.7. However, licensing and installable images for WebSphere Application Server Network Deployment 8.5.5 and IBM DB2 10.5 are also available. The IBM Control Desk middleware installer does not support WebSphere Application Server Network Deployment 8.5.5 and IBM DB2 10.5. To use them, you must perform the installation or upgrade manually.
    For information and installation instructions, see

    http://www-01.ibm.com/support/docview.wss?uid=swg21692487

    Installing IBM Control Desk Everyplace

    Note: IBM SmartCloud Control Desk Everyplace images are not updated for the 7.5.3 release. Use the images that were provided with IBM SmartCloud Control Desk Version 7.5.1. The Quick Start Guide image for Version 7.5.1 is named SCCD_V751_QS.zip, and the part number for the image is CI9CSML.

    If you have purchased this separate component, download this image and follow the steps in the appropriate Installation Guide to install it.

    Table 14. Launchpad image for IBM Control Desk Everyplace
    Part NumberImage Name
    CI9DBMLSCCD_Everyplace_V751.zip


    Installing Integration Composer

    The Integration Composer component performs the transfer and transformation of discovered data from various sources to IBM Control Desk. Read the "Installing Integration Composer" chapter of the appropriate Installation Guide to learn about installing Integration Composer. Download and extract the Launchpad images on the target machine described in the Using the Launchpad section of this document. The Launchpad images contain all the files needed to install Integration Composer. Follow the directions in the appropriate Installation Guide to install Integration Composer.

    Installing the Deployer's Workbench

    The Deployer's Workbench is a tool that enables you to design and define an authorized CI space for managed configuration items. Read the "Installing the Deployer's Workbench" chapter of the appropriate Installation Guide to learn about installing Deployer's Workbench. Download and extract the Launchpad images on the target machine described in the Using the Launchpad section of this document. The Launchpad images contain all the files needed to install Deployer's Workbench. Follow the directions in the appropriate Installation Guide to install Deployer's Workbench.

    Installing the VM Image

    Note: VM images are not updated for the 7.5.3 release. Use the images that were provided with IBM SmartCloud Control Desk Version 7.5.1. The Quick Start Guide image for Version 7.5.1 is named SCCD_V751_QS.zip, and the part number for the image is CI9CSML.

    Installing the VM Image - Entry Edition

    If you are installing the IBM Control Desk VM Image - Entry Edition, first download the images listed below, and then follow the instructions in the VM Image options available to install IBM Control Desk Control document: http://www.ibm.com/support/docview.wss?uid=swg21625380

    Table 15. Launchpad images for IBM Control Desk VM Image
    Part NumberImage Name
    CI9D6MLSCCD_EE_1of8_V751_VMImage.part
    CI9D7MLSCCD_EE_2of8_V751_VMImage.part
    CI9D8MLSCCD_EE_3of8_V751_VMImage.part
    CI9D9MLSCCD_EE_4of8_V751_VMImage.part
    CI9DAMLSCCD_EE_5of8_V751_VMImage.part
    CIHD3MLSCCD_EE_6of8_V751_VMImage.part
    CIHD4MLSCCD_EE_7of8_V751_VMImage.part
    CIHD5MLSCCD_EE_8of8_V751_VMImage.part


    Installing the VM Image
    If you are installing the IBM Control Desk VM Image, first download the images listed below, and then follow the instructions in the VM Image options available to install IBM Control Desk 7.5.3 document: http://www.ibm.com/support/docview.wss?uid=swg21625380

    Table 16. Launchpad images for IBM Control Desk VM Image
    Part NumberImage Name
    CIFM0MLSCCD_1of7_V751_VMImage.part
    CIFM1MLSCCD_2of7_V751_VMImage.part
    CIFM2MLSCCD_3of7_V751_VMImage.part
    CIFM3MLSCCD_4of7_V751_VMImage.part
    CIFM4MLSCCD_5of7_V751_VMImage.part
    CIHD7MLSCCD_6of7_V751_VMImage.part
    CIHD8MLSCCD_7of7_V751_VMImage.part

    [{"Product":{"code":"SSWT9A","label":"Control Desk"},"Business Unit":{"code":"BU004","label":"Hybrid Cloud"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.5.3","Edition":"All Editions"}]

    Document Information

    Modified date:
    29 September 2018

    UID

    swg21687570