IBM Support

DMI install Readme Text not visible on Desktop - IBM IntelliStation Z Pro

Troubleshooting


Problem

Symptom : IBM IntelliStation Z Pro 6899 systems preloaded with Microsoft Windows NT v4.0 may fail to display the README text box while performing the DMI BIOS automated install from the RTC CD that ships with the system. Problem Isolation Aids : Du

Resolving The Problem



Symptom :
IBM IntelliStation Z Pro 6899 systems preloaded with Microsoft Windows NT v4.0 may fail to display the README text box while performing the DMI BIOS automated install from the RTC CD that ships with the system.

Problem Isolation Aids :
During DMI BIOS automated installation step of the "Install All" option on the RTC CD, a view README question is displayed. If you select YES to view the README text, the text will appear for approximately 2 seconds then disappear to the background. The README text box will reappear after completing the installation.

This problem occurs on all Windows NT v4.0 preloaded systems regardless of language.

Fix :
To view the README text during the DMI BIOS automated installation, use the Task Bar to bring the README back to the foreground.

This problem will be resolved in future releases of the System View Agent program product.

SAS Keywords :
 

PSVP               PSY2               PSVPPROG           PSY2PROG
PSY2ERR            PWS                PSVPERR            IBMPC
UNCLASSIFIED       61531

Document Location

Worldwide

Operating System

IntelliStation Pro:All operating systems listed

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Document Information

Modified date:
28 January 2019

UID

ibm1RMIE-3FDHHV

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