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SUPPORT: If additional assistance is required after completing all of the instructions provided in this document, please follow the step-by-step instructions below to contact IBM to open a case for software under warranty or with an active and valid support contract. The technical support specialist assigned to your case will confirm that you have completed these steps. a. Document and/or take screen shots of all symptoms, errors, and/or messages that might have occurred b. Capture any logs or data relevant to the situation. c. Contact IBM to open a case: -For electronic support, please visit the IBM Support Community: d. Provide a good description of your issue and reference this technote e. Upload all of the details and data to your case -You can attach files to your case in the IBM Support Community http://www.ibm.com/support/docview.wss?uid=ibm10733581 f. Click here to submit feedback for this document. |
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Modified date:
11 June 2019
UID
ibm10875516