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Diagnostic error codes - Netfinity 5100

Troubleshooting


Problem

Diagnostic error codes for Netfinity 5100.

Resolving The Problem

This document is intended for trained servicers who are familiar with IBM Personal Computer products. Use this document along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM product, be sure to review the safety information. Click here to review safety information.

In the following error codes, if XXX is 000, 195, or 197 do not replace a FRU. The description for these error codes are:

  • 000 The test passed.
  • 195 The Esc key was pressed to abort the test.
  • 197 This is a warning error and may not indicate a hardware failure.

For all error codes, replace/follow the FRU/Action indicated.

Error code/symptom FRU/action
001-XXX-000 (Failed core tests)
  1. Processor/PCI Board
  2. System Board
001-XXX-001 (Failed core tests)
  1. Processor/PCI Board
001-250-000 (Failed System board ECC)
  1. Processor/PCI Board
  2. System Board
001-250-001 (Failed processor board ECC)
  1. Processor/PCI Board
  2. System Board
005-XXX-000 (Failed Video test)
  1. System board
  2. Processor board
011-XXX-000 (Failed COM1 Serial Port test)

System board
011-XXX-001 (Failed COM2 Serial Port test)

System board
014-XXX-000 (Failed Parallel Port test)

System board
015-XXX-001 (Failed USB test)

System board
020-XXX-000 (Failed PCI Interface test)
  1. Processor/PCI board
  2. System board
020-XXX-001 (Failed Hot-Swap Slot 1 PCI Latch test)
  1. PCI Hot-Swap Latch Assembly
  2. System board
020-XXX-002 (Failed Hot-Swap Slot 2 PCI Latch test)
  1. PCI Hot-Swap Latch Assembly
  2. System board
020-XXX-003 (Failed Hot-Swap Slot 3 PCI Latch test)
  1. PCI Hot-Swap Latch Assembly
  2. System board
020-XXX-004 (Failed Hot-Swap Slot 4 PCI Latch test)
  1. PCI Hot-Swap Latch Assembly
  2. System board
030-XXX-000 (Failed Internal SCSI interface test)

System board

 
030-XXX-00N (Failed SCSI test on PCI slot N. Check system error log before replacing a FRU.)

Adapter
035-XXX-099
  1. No adapters were found
  2. If adapter is installed recheck connection
035-XXX-S99 (Failed RAID test on PCI slot S. Check System Error Log before replacing a FRU)
  1. Cable
  2. SCSI Backplane
  3. Adapter

035-XXX-SNN (Check System Error Log before replacing a FRU.
NN = SCSI ID of failing fixed disk)

Fixed disk with SCSI ID NN on RAID adapter in PCI slot S.
035-253-S99 (RAID adapter initialization failure)
  1. ServeRAID Adapter in slot S is not configured properly. Obtain the basic and extended configuration status and refer to the ServeRAID Hardware Maintenance Manual for more information.
  2. Cable
  3. SCSI backplane
  4. Adapter
075-XXX-000 (Failed Power Supply test)

Power Supply
089-XXX-001 (Failed Microprocessor test)
  1. VRM 1
  2. Microprocessor 1
089-XXX-002 (Failed Optional Microprocessor test)
  1. VRM 2
  2. Microprocessor 2
165-XXX-000 (Failed Service Processor test)
  1. System board. Before replacing the System board, ensure that System board jumper J45 is not installed (the default) when the error occurs.
  2. Processor board
  3. Power backplane
  4. Hot-Swap drive backplane
180-XXX-000 (Diagnostics LED failure)
  1. Run Diagnostic LED test for the failing LED
  2. Power switch assembly
180-XXX-001 (Failed information LED panel test)
  1. Information LED panel
  2. Diagnostic LED panel
180-XXX-002 (Failed Diagnostics LED Panel test)
  1. Diagnostics LED Panel
  2. Power Switch Assembly
180-XXX-003 (Failed System board LED test)

System board
180-XXX-004 (Failed processor board LED test)
  1. Processor/PCI board
  2. System board
180-XXX-005 (Failed SCSI backplane LED test)
  1. SCSI backplane
  2. SCSI backplane cable
  3. System board
180-XXX-006 (Memory board LED test)
  1. Memory board
  2. Processor/PCI board
  3. System board
201-XXX-0NN (Failed Memory test, see "Memory Settings" in the HMM)
  1. DIMM Location DIMM1 - DIMM4
    where NN = 1 = DIMM2, 2 = DIMM1, 3 = DIMM4,
    4 = DIMM3.
  2. System Board
201-XXX-999 (Multiple DIMM failure, see error text)
  1. See error text for failing DIMMs
  2. System board
202-XXX-001 (Failed System Cache test)
  1. VRM 1
  2. Microprocessor 1
202-XXX-002 (Failed System Cache test)
  1. VRM 2
  2. Microprocessor 2
206-XXX-000 (Failed diskette drive test)
  1. Cable
  2. Diskette drive
  3. System board
215-XXX-000 (Failed IDE CD-ROM test)
  1. CD-ROM drive cables
  2. CD-ROM drive
  3. System board

217-XXX-000 (Failed BIOS Fixed disk test)

Note: If RAID is configured, the fixed disk number refers to the RAID logical array.

Fixed disk 1

217-XXX-001 (Failed BIOS Fixed disk test)

Note: If RAID is configured, the fixed disk number refers to the RAID logical array.

Fixed disk 2

217-XXX-002 (Failed BIOS Fixed disk test)

Note: If RAID is configured, the fixed disk number refers to the RAID logical array.

Fixed disk 3

217-XXX-003 (Failed BIOS Fixed disk test)

Note: If RAID is configured, the fixed disk number refers to the RAID logical array.

Fixed disk4

217-XXX-004 (Failed BIOS Fixed disk test)

Note: If RAID is configured, the fixed disk number refers to the RAID logical array.

Fixed disk 5
264-XXX-0NN (Failed Tape drive test)
  1. Tape Cartridge, if user executed the Read/Write Tape drive test (XXX = 256)
  2. SCSI or power cable connected to tape drive with SCSI ID NN.
  3. Tape drive with SCSI ID NN. (Refer to the Help and Service Information appendix of the tape drive's User Guide.)
  4. System board or SCSI Controller. (Run SCSI Controller Diagnostic to determine if the SCSI bus is functioning properly.)
264-XXX-999 (Errors on multiple tape drives, see error text for more info)

See error messages/text in the PC Doctor error log for detailed information on each individual tape drive error.
301-XXX-000 (Failed Keyboard test)

Keyboard
405-XXX-000 (Failed Ethernet test on controller on the System board)
  1. Verify that Ethernet is not disabled in BIOS.
  2. System board
405-XXX-00N (Failed Ethernet test on adapter in PCI slot N)
  1. Adapter in PCI slot N
  2. System board
415-XXX-000 (Failed Modem test)
  1. Cable
  2. Modem
    Note: Ensure modem is present and attached to server.
  3. System board

 

 

 

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWN10","label":"Older System x->Netfinity 5100"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-4K8MN7

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