IBM Support

Dependancy issues when installing Networker Client on the PureData System for Analytics

Troubleshooting


Problem

Installation of Networker Client version 8 or higher for Red Hat Linux 6.4 failing on PureData System for Analytics appliance.

Symptom

You are attempting to install the Networker Client version 8 and getting error as follows:

# rpm -ivh lgtoclnt-8.1.1.2-1.x86_64.rpm
error: Failed dependencies:
libcap.so.1()(64bit) is needed by lgtoclnt-8.1.1.2-1.x86_64
libstdc++.so.5()(64bit) is needed by lgtoclnt-8.1.1.2-1.x86_64
libstdc++.so.5(CXXABI_1.2)(64bit) is needed by lgtoclnt-8.1.1.2-1.x86_64
libstdc++.so.5(GLIBCPP_3.2)(64bit) is needed by lgtoclnt-8.1.1.2-1.x86_64
libstdc++.so.5(GLIBCPP_3.2.2)(64bit) is needed by lgtoclnt-8.1.1.2-1.x86_64

Cause

Some of the packages are optional not installed by default.

Diagnosing The Problem

Use following command to confirm the packages are not installed:
  # rpm -qa | grep -i <package name>

Use following command to determine the current Red Hat Linux version:
  # cat /etc/redhat-release

Resolving The Problem

Please contact the IBM Support to install the following packages:

  compat-libcap1-1.10-1.i686.rpm
  compat-libstdc++-33-3.2.3-69.el6.i686.rpm
  fontconfig-2.8.0-3.el6.i686.rpm
  freetype-2.3.11-6.el6_2.9.i686.rpm
  libacl-2.2.49-6.el6.i686.rpm
  libattr-2.4.44-7.el6.i686.rpm
  libICE-1.0.6-1.el6.i686.rpm
  libjpeg-turbo-1.2.1-1.el6.i686.rpm
  libpng-1.2.49-1.el6_2.i686.rpm
  libSM-1.2.1-2.el6.i686.rpm
  libuuid-2.17.2-12.9.el6.i686.rpm
  libX11-1.5.0-4.el6.i686.rpm
  libXau-1.0.6-4.el6.i686.rpm
  libxcb-1.8.1-1.el6.i686.rpm
  libXext-1.3.1-2.el6.i686.rpm
  libXft-2.3.1-2.el6.i686.rpm
  libxml2-2.7.6-14.el6.i686.rpm
  libXmu-1.1.1-2.el6.i686.rpm
  libXp-1.0.0-15.1.el6.i686.rpm
  libXrender-0.9.7-2.el6.i686.rpm
  libXt-1.1.3-1.el6.i686.rpm
  openmotif-2.3.3-5.el6_3.i686.rpm
   

Once the correct version of all the above Red Hat Linux packages are added to the appliance, you can continue with installing the Networker Client.

You must install all packages at once. Run the following command to test the packages:
# rpm -ivh <package 1> <package 2> <package N> --test

Remove the "--test" flag and run again to install the packages.

[{"Product":{"code":"SSULQD","label":"IBM PureData System"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.0.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
17 October 2019

UID

swg21686499

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