IBM Support

Delay in Case creation

Troubleshooting


Problem

What can cause a delay in Case creation? 

For Example (e.g.): Cases are being created a day after transactions have been received in Safer Payments.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS4SMR","label":"IBM Safer Payments"},"ARM Category":[{"code":"a8m50000000L0B1AAK","label":"support"}],"ARM Case Number":"TS017120341","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.5.0"}]

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Document Information

Modified date:
09 September 2024

UID

ibm17167070