Troubleshooting
Problem
When a customer uses the Configuration Wizard in the Advanced Management Module (AMM) and creates the SSL Certificate, the Configuration Wizard automatically populates the MM Hostname field of the certificate using the pre-programmed AMM name. Usually this will contain a "#" character. If this character is not removed from the MM Hostname field, the Configuration Wizard will prompt the user with an error. The SSL Certificate cannot be saved.
Resolving The Problem
| Source |
|---|
RETAIN tip: H192089
| Symptom |
|---|
When a customer uses the Configuration Wizard in the Advanced Management Module (AMM) and creates the SSL Certificate, the Configuration Wizard automatically populates the MM Hostname field of the certificate using the pre-programmed AMM name.
Usually this will contain a "#" character. If this character is not removed from the MM Hostname field, the Configuration Wizard will prompt the user with an error.
The SSL Certificate cannot be saved.
| Affected configurations |
|---|
The system may be any of the following IBM servers:
- BladeCenter Chassis, type 7967, any model
- BladeCenter Chassis, type 8677, any model
- BladeCenter H, type 7989, any model
- BladeCenter H, type 8852, any model
- BladeCenter HT, type 8740, any model
- BladeCenter HT, type 8750, any model
- BladeCenter S, type 1948, any model
- BladeCenter S, type 8886, any model
- BladeCenter T, type 8720, any model
- BladeCenter T, type 8730, any model
This tip is not option specific.
This tip is not software specific.
| Solution |
|---|
This behavior will be corrected in a future release.
The Target date for this release is scheduled for Fourth Quarter 2007.
The file will be available from the IBM System x Support web site at the following URL:
http://www.ibm.com/systems/support/
The fix is to change the AMM code to use the hostname.
| Workaround |
|---|
Manually change the MM Hostname field to remove unexpected characters. Save the SSL Certificate.
| Additional information |
|---|
When the unexpected characters are removed, the Configuration Wizard will validate the field successfully and allow it to be saved.
Document Location
Worldwide
Was this topic helpful?
Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-5073072