"DB2 SQL Error: SQLCODE=-964, SQLSTATE=57011..." creating new Controller database caused by DB2 server not actioning LOG changes

Troubleshooting

Problem

Customer's DB2 DBA creates a brand new DB2 database. The DBA then runs the relevant scripts to configure the database. Immediately afterwards, user launches "Controller Configuration" and selects a database connection. User starts the standard (Java-based) "Database Conversion Utility", and chooses "Controller DB". User clicks "Connect" and chooses "Create DB". After a while, an error appears.

Symptom

Running script: script/db2/procedure_usp_xbrt_upd_ins.sql
Running script: script/db2/procedure_usp_xbr_del.sql
Running script: script/db2/procedure_usp_xbr_upd_ins.sql
** ERROR: com.ibm.db2.jcc.am.SqlException: DB2 SQL Error: SQLCODE=-964, SQLSTATE=57011, SQLERRMC=null, DRIVER=3.59.81
** ERROR: Invalid datbase, XFRANGO is empty

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

To view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use the link to actual document below to access the full document. You will be asked to log on if you are not already logged in. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

link to actual document

Was this topic helpful?

Document Information

More support for:
IBM Cognos Controller

Software version:
10.1.1

Operating system(s):
Windows

Document number:
481273

Modified date:
08 May 2025

UID

swg21614478

IBM Support

Tips