Troubleshooting
Problem
DB2 installation might fail if the DB2 service userid (it is db2admin by default) does not already exist.
Symptom
The DB2 installation log file contains the following error message.
Action 11:59:07: DB2CustomAction. Creating the DB2 Administration Server
1: ERROR:An error occurred while creating the user "db2admin" for the DB2
Administration Server. The return value is "5150".
1: ERROR:One or more errors occurred while creating the DB2 Administration Server.
The DB2 Administration Server may not function properly. Create the DB2
Administration Server manually. If the problem persists contact your technical
service representative.
[{"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Install\/Migrate\/Upgrade - Install\/Setup - Command Line","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.7","Edition":"Enterprise Server;Express;Personal;Personal Developer\u0027s;Workgroup Server","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
30 April 2025
UID
swg21423392