Troubleshooting
Problem
Datasync fails while trying to populate the database with ldap data for a custom entity.
Symptom
Datasync fails to complete. It's getting CTGIMO014E Communication Failure. The directory server is not available. LDAP: error code 2 - Protocol Error.
[{"Product":{"code":"SSRMWJ","label":"IBM Security Identity Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Server","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.0;5.1;7.0","Edition":"Enterprise","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
More support for:
IBM Security Identity Manager
Software version:
6.0, 5.1, 7.0
Operating system(s):
AIX, Linux, Solaris, Windows
Document number:
623231
Modified date:
16 June 2018
UID
swg21380368
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