IBM Support

Datastore connection is lost when trying to create a new subscription from AS/400 to Oracle.

Troubleshooting


Problem

Datastore connection is lost when you are trying to create a new subscription from AS/400 to Oracle.
The Datastore Connection gets lost with the message:
The connection to datastore <datastore name> has been terminated. Any outstanding changes for the datastore or its subscriptions have been lost. Check if the datastore is still running and reconnect to the datastore in order to reestablish this connection. Monitor agent connection(<hostname or IP adddress>: <port>: ) lost.

Symptom

Error in Job Log:

Message . . . . : An error occurred during target database user name encryption. The encrypted length is 0
Recovery. . . . : Please try restarting replication
.

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSX3HK","label":"InfoSphere Change Data Capture"},"ARM Category":[{"code":"a8m0z000000cws0AAA","label":"Db2 for i"}],"ARM Case Number":"TS013151244","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.3.0;11.4.0"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
05 June 2023

UID

swg21615027