Troubleshooting
Problem
Using istool (for example, to export DataStage assets) results in memory errors, similar to the following:
Beginning export
[1/15] MACHINE.IBM.COM/Project/Jobs/MyJob
[2/15] MACHINE.IBM.COM/Project/Jobs/MyJob/Job.pjb
JVMDUMP006I Processing dump event "systhrow", detail "java/lang/OutOfMemoryError" - please wait.
JVMDUMP032I JVM requested Snap dump using
'/opt/IBM/InformationServer/Clients/istools/cli/Snap.20100706.163419.817 1658.0001.trc'
in response to an event JVMDUMP010I Snap dump written to
/tmp/Snap.20100706.163419.8171658.0001.trc
JVMDUMP032I JVM requested Heap dump using
'/tmp/heapdump.20100706.163419.8171658.0002.phd'
in response to an event
JVMDUMP010I Heap dump written to
/tmp/heapdump.20100706.163419.8171658.0002.phd JVMDUMP032I
JVM requested Java dump using
'/tmp/javacore.20100706.163419.8171658.0003.txt'
in response to an event JVMDUMP010I Java dump written to
'/tmp/javacore.20100706.163419.8171658.0003.txt'
JVMDUMP013I Processed dump event "systhrow",
detail "java/lang/OutOfMemoryError".
The "java/lang/OutOfMemoryError" along with the production of the heap dump
are the significant elements of this problem.
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVSEF","label":"IBM InfoSphere DataStage"},"ARM Category":[{"code":"a8m50000000L1AxAAK","label":"Tools and Commands-\u003Eistool - Information Server CLI"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]
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Document Information
Modified date:
25 April 2025
UID
swg21441856