Troubleshooting
Problem
IN Datacap Navigator's Verify panel, unable to change the image on Daeja ViewONE Virtual viewer. In the batch folder, each image is different surely, but the viewer shows always the first page.
This problem could be recreated with IE11, Chrome, and Firefox.
Recreation Scenario :
1. Set Datacap Navigator with TravelDocs and ViewONE Virtual.
2. Open VScan and load from "Car1.tif" to "Car6.tif" file. Rulerunner processed the images.
3. Open Verify with the batch The first page was displayed.
4. Move to the second page. => Field Details were updated, but the image on the viewer hadn't been changed.
Document Location
Worldwide
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCQS39","label":"Datacap Navigator"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.1.7","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
25 June 2020
UID
ibm16128919