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Datacap batch upload fails from Android device with HTTP error 413 (Request entity is too large) over SSL only

Troubleshooting


Problem

Since switching from HTTP to HTTPS (enabled SSL) in the Datacap for Mobile application, the upload of a batch from an Android device fails. When performing the same upload with the same data over HTTP (SSL not enabled), everything works fine.

Symptom

The error occurs when the following two conditions were met at the same time:
1. The page is viewed as HTTPS (SSL enabled).
AND
2. IBM Datacap for Mobile Android application is used on any Android mobile device.

[{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Datacap

Software version:
Version Independent

Document number:
287775

Modified date:
18 August 2022

UID

swg21995958

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