Troubleshooting
Problem
User clicks 'Transfer - Import Structures'. User tries to import structures which was originally exported from an older version of Controller (older database schema). User receives error messsage.
Symptom
The Database Version does not match. The Database version required is 712. The Import Structure File has the Version 710. The Import will not proceed until Database Versions are equal.
TIP: 712 and 710 are just examples of database schema versions - the numbers will vary between Controller versions. See attached file "1042101_1-Controller Versions vs Database Schema Versions.pdf" for many examples of database schema versions.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5;8.4;8.3","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1042101
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Document Information
Modified date:
08 May 2025
UID
swg21366725