Troubleshooting
Problem
Encounter database error number -402 when you create a new communication in SR
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"ARM Category":[{"code":"a8m500000008b5UAAQ","label":"SRM Category (Service Desk, Service Catalog, Solutions and Surveys)-\u003ESRM - Service Desk Category-\u003ESRM - SD - Tickets (SR, Incidents, Problems)-\u003ESRM - SD - Tickets - Tickets (default)"}],"ARM Case Number":"TS003901318","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
06 August 2020
UID
ibm16244092