Troubleshooting
Problem
java.lang.Exception : Database Configuration is in process . ConfigDB and RestoreFromBackup must complete before MXServer can be booted . at pdsi.server.MXServer.boot Login receives Error 500: system#notboundexception
Symptom
Message at start time that configdb is running when it is not
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.2;6.2.1;6.2.2;6.2.3;6.2.4;6.2.5;6.2.6;7.1;7.1.1;7.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSLKTY","label":"Maximo Asset Management for IT"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":null,"Platform":[{"code":"","label":"All"}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
More support for:
IBM Maximo Asset Management
Software version:
6.2, 6.2.1, 6.2.2, 6.2.3, 6.2.4, 6.2.5, 6.2.6, 7.1, 7.1.1, 7.5
Operating system(s):
Windows
Document number:
360509
Modified date:
17 June 2018
UID
swg21321771
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