Troubleshooting
Problem
User launches Controller Web. User imports a file. After importing the file, user launches the 'main' Controller client. User looks at the imported entries. These appear wrong. Also, user looks for the data inside the Web forms. The data is not visible.
Symptom
Invalid data (inside XDB) after using Controller Web to import a data file which contains non-local currency.
If the user opens the form afterwards (in Controller Web) it will not show any data (having been imported).
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg22005221