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Troubleshooting
Problem
The email nodes executes successfully when running the jobstream directly from Server A which has Data Manager installed and the catalog. If the jobstream is executed remotely from Server B which has DM installed, it fails with a 'MAPISendMail failed with error 2' error.
Symptom
MAPISendMail failed with error 2
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1;8.1;8.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"DecisionStream","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1023894
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Document Information
More support for:
Cognos Business Intelligence
Software version:
7.1, 8.1, 8.2
Operating system(s):
Windows
Document number:
368591
Modified date:
08 May 2025
UID
swg21340410
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