IBM Support

Dashboard Maps display zip codes in multiple countries

Question & Answer


Question

Behavior: 

Inserting valid zip codes into a Dashboard Map visualization displays locations in different geographies than intended.  For example, zip codes being valid United States zip codes appear in Mexico, France, Israel, and so on).

image-20200309141628-1

Cause:

More context is required to verify zip codes are for the intended to display in a specific country.  Some zip codes are valid in other countries.

Resolution:

There are options to resolve the issue.

1. You can consider a custom polygon-based map in Cognos Analytics. More information on setting up Mapbox to work with Cognos Analytics can be found here.

2. Provide Cognos with more context to help in making a decision. Examples of which might be adding a column called Country to the data and putting United States in every row. Then add Country under points > locations. 

image-20200309141628-2

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"11.1.X","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
01 May 2025

UID

ibm15694345

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