Troubleshooting
Problem
In Cognos Analytics 11.0.4 and higher, you can create data sets from packages and data modules as described here: https://www.ibm.com/communities/analytics/cognos-analytics-blog/grab-a-… Refreshing a data set during peak usage hours may generate errors for those users who are consuming the data set in reports and dashboards.
Symptom
Users may see the following error:
The data for this data set is not available. Refresh the data set or contact your administrator for access to the source.
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
01 May 2025
UID
swg21994038