Troubleshooting
Problem
Depending on the adapter being used, Cognos Web Services (CWS) may communicate with a Cognos Application using a gateway that is installed on a Web server with HTTP compression enabled. This document describes how to configure CWS to allow for the compression. [Error Message -
]When accessing PowerPlay Enterprise Server using the PPWA adapter, you may receive the
Symptom
Exception: PRS-CWS-0001 Adapter error. <Error Code="103" Msg="PowerPlay error."></Error>
If the logging level for CWS is set to debug, the cwslog.log file will show 'garbage' binary data in the HTTP data section:
...
297 [Sequence] INFO com.cognos.cws.HTTPServiceConnection -- CWSID=724a9d:102cbfe4a21:-8000 ===== Data:
297 [Sequence] INFO com.cognos.cws.HTTPServiceConnection -- CWSID=724a9d:102cbfe4a21:-8000 ===== Buffer length:3266
297 [Sequence] INFO com.cognos.cws.HTTPServiceConnection -- CWSID=724a9d:102cbfe4a21:-8000 ? ?`I?%&/m?{J?J??t??`$??@?H???iG#)?*??eVe]f@??????{???{??;?N'????\fdl??J??!????~|?"??ez??MQ-??hw??Q?/??X^|??U??UW?????????????g]??G????Y?f???-??E?gmZÂ?YU?M???T?I_VWy???????????(??'uU??}4?]Â?&w?:z\f`??4??2[?GM{]???/??????/??]g?? ??????N???w{?<??Y?|V?4??Lm}wzQlO?%?0k??q?.?(]??}???/_??(E?}t.@h?Y}?????t?l???hut|??????w?UY???v%???]m???????W???????????g?j?????'?W_}?{????????>?x????|?z?????/N^?'????q?b9?w??|?x?[N~?_??NO??????`?>?>~????z6???????????Av5???????????~??/~?????z??d??OWO~?F?O^?? ??????a?ts?7O???nn????;l???OO?????u??'???????u5[O[?}3?7?O??@6?ig8???G?vG????????7??m(???P?_???vn?r?/6O????C?????x?>????u?f??v?xo3?o?EgF?m?zt??z??n?f?r?X<:?9?? ?~??'???/?????xZ????????????????Dl?<??Y???{?~???????w???O??_e???????????{???Fh??Cp?rs?????????d2????]G!????f??h??;???????)|o3?|???'???6>????M???{{????nx???;7???????|?U??6??h?Â??~rg??w?c?/:?z3f_u?i?:?}??}?w?e??s??&)???G?????$7???Y??|??d???F^??6}M??{h>???bI??????+6?yQ7Â???~????r?9??eF?q????-m???t???/?7?[?????/?j?H???f??_Â?&?n^?W?
...
297 [Sequence] INFO com.cognos.cws.HTTPServiceConnection -- CWSID=724a9d:102cbfe4a21:-8000 ===== [END]
312 [Sequence] ERROR com.cognos.cws.CWSProtocolHandler -- CWSID=724a9d:102cbfe4a21:-8000 CWSProtocolHandler - Fault construction exception. [<Error Code="103" Msg="PowerPlay error."></Error>
]
312 [Sequence] INFO com.cognos.cws.CWSProtocolHandler -- CWSID=724a9d:102cbfe4a21:-8000 CWSProtocolHandler::encodeAllContexts - No incoming contexts need to be copied.
312 [Sequence] INFO com.cognos.cws.CWSProtocolHandler -- CWSID=724a9d:102cbfe4a21:-8000 CWSProtocolHandler::encodeAllContexts - Encoding 1 context objects.
312 [Sequence] INFO com.cognos.cws.CWSProtocolHandler -- CWSID=724a9d:102cbfe4a21:-8000 No trace output requested.
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Historical Number
1011651
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Document Information
Modified date:
09 May 2025
UID
swg21350111