IBM Support

Customer access Portal for IBM® Service Management Unite Enterprise Edition

Question & Answer


Question

What is IBM® Service Management Unite Enterprise Edition and where can I download it?

Answer

Abstract
This portal contains information and software downloads for IBM Service Management Unite Enterprise Edition.
IBM Service Management Unite Enterprise Edition is a systems management console that consolidates mainframe management information and tasks from disparate sources into a single environment. This portal will provide information about Service Management Unite Enterprise Edition as well as a link to download it.

IBM Service Management Unite Enterprise Edition includes the following components:
- Service Management Unite Automation
- Service Management Unite Performance Management
- Service Management Unite Workload Scheduler

IBM Service Management Unite Enterprise Edition is part of the following product suites:
- IBM Service Management Suite for z/OS
- IBM Z Service Automation Suite


 

What's new

IBM® Service Management Unite Enterprise Edition V1.1.6 includes the following new or enhanced features:

  • New component - SMU Workload Scheduler:

    • By integrating with IBM Z Workload Scheduler (ZWS), a new component - SMU Workload Scheduler - is added as part of the SMU Enterprise Edition to provide comprehensive support for workload automation and scheduling.

    • A new dashboard - Workload Scheduler Overview - is included in the SMU Workload Scheduler to give you a consolidated view and direct navigation to the most critical ZWS managed resources like jobs, job streams, and workstations.

  • SMU V1.1.6 is integrated with Zowe Version 1.0.1 :

    • In the MVS and JES Explorer dashboards, a dialogue is provided to assist you in easily accepting the certificate to avoid security issues when accessing Zowe micro-services.

  • Enhancements to the Web Configuration Tool:

    • With the enhanced web configuration tool, you can configure properties to enable and establish a connection with Zowe and with ZWS in the SMU dashboard.

  • Enhancements to the SMU Docker script to provide minimal time-to-value:

    • The SMU Docker image and the eezdocker.sh script are enhanced to deploy, configure and upgrade SMU in a Docker environment more easily.
       

Function
IBM Service Management Unite Enterprise Edition is a customizable dashboard user interface that is available with IBM Service Management Suite for z/OS V1.5.1 and with the IBM Z Service Automation Suite V1.1. Service Management Unite provides system programmers, operators, and administrators with a transparent view about the of system health status and job status and allows for easy problem identification. The dashboard enables operators to see both monitoring and automation exception events together so they can identify critical problems. Operators can quickly and confidently analyze, isolate and diagnose problems by providing all relevant data in a single place.
Service Management Unite also provides a consolidated view and direct navigation to the most critical IBM Z Workload Scheduler managed resources like jobs, job streams, and workstations. Additionally it enables operators to interact directly with the system by issuing commands and viewing results without going to a different console.
Service Management Unite also provides access to automation functions to start, stop or recycle business applications running on z (z/OS or Systems z), even from mobile devices. This flexibility helps system programmers, operators, and administrators by delivering more usable and efficient automation and system and network management capabilities. The integrated operations console can be used by operators to issue commands such as starting and stopping heterogeneous business applications on IBM z Systems and distributed platforms.


This release of Service Management Unite supports integration with:

  • IBM System Automation for z/OS v4.1, with APAR OA54684 installed

  • IBM Tivoli Composite Application Manager Agent for WebSphere Applications V7.2.0 IF5, or later

  • IBM Tivoli OMEGAMON XE for CICS on z/OS V5.3.0, or later

  • IBM Tivoli OMEGAMON XE for DB2 Performance Expert on z/OS V5.3.0, or later

  • IBM Tivoli OMEGAMON XE for IMS on z/OS V5.3.0, or later

  • IBM Tivoli OMEGAMON XE for Messaging on z/OS V7.3.0, or later

  • IBM OMEGAMON XE on z/OS V5.3.0 with PTF UA80391 Fix Pack, 5.3.0-TIV-KM5-FP0003, or later

  • IBM Tivoli OMEGAMON for Mainframe Networks V5.3.0, or later

  • IBM OMEGAMON for Storage V5.4.0, or later

  • IBM Tivoli NetView for z/OS Enterprise Management Agent V6.2.1

  • IBM Operations Analytics - Log Analysis v1.3.2

  • IBM Workload Scheduler for z/OS V9.3, or later

  • Zowe Version 1.0.1


Hardware and software requirements
IBM Service Management Unite has prerequisites on several other components included with your product suite or available in Fix Central.

For the WebUI to be fully functional, you must first install and configure the following on the SMU server:

Alternatively, you can download the prebuilt SMU Enterprise Docker image and load it into your Docker environment. It has JazzSM, DASH, TDI, and SMU pre-installed at the recommended version levels.

On the backend side, you must have installed and configured the following components depending on the desired functionality:


 

Download
IBM Service Management Unite software downloads are available on the following url:
http://ibm.biz/smu-ee-download

To access the download link you will need your IBM customer ID and password as well as the access key. You can identify your access key as follows:
View the PDF which is supplied with the product materials on a CD titled Accessing IBM Service Management Unite CD-ROM. The form number is LCD8-2731-00.
If you have misplaced the CD you can reorder the product materials via Shop zSeries. You can also contact IBM support or the smusup@de.ibm.com email ID. Please include your IBM customer and contact info when emailing IBM.

Feedback can be sent to smusup@de.ibm.com.

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Document Information

Modified date:
02 August 2019

UID

swg21962625