Troubleshooting
Problem
Running a custom .NET Taskmaster action results in batch aborting with RRS log message "couldn't load needed object"
Symptom
Batch logging will state something similar to the following:
Error (385875972=hex:17000004). In CCom::Call: Couldn't load needed object: Datacap.Libraries.vScanSample.Actions into Datacap.Libraries. vScanSample.Actions instance [api source:]
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Datacap
Software version:
All versions
Operating system(s):
Windows
Document number:
462837
Modified date:
26 March 2020
UID
swg21570537
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