IBM Support

Ctrl+Alt+Delete does not reboot system with a space saver keyboard - Servers

Troubleshooting


Problem

Source Retain tip H044565 Symptom The Netfinity system that is attached to a space saver keyboard does not reboot when you press Ctrl+Alt+Delete. Affected configurations The system is any of the following IBM Netfinity servers: A Ne

Resolving The Problem

Source
Retain tip H044565
 
Symptom
The Netfinity system that is attached to a space saver keyboard does not reboot when you press Ctrl+Alt+Delete.
 
Affected configurations
The system is any of the following IBM Netfinity servers:

  • A Netfinity 8500R server, type 8681, any model
  • A Netfinity 7000-M10 server, type 8680, any model
  • A Netfinity 7000 server, type 8651, any model
  • A Netfinity 5600 server, type 8664, any model
  • A Netfinity 5500-M20 server, type 8662, any model
  • A Netfinity 5500-M10 server, type 8661, any model
  • A Netfinity 5500 server, type 8680, any model
  • A Netfinity 5000 server, type 8659, any model
  • A Netfinity 4000R server, type 8652, any model
  • A Netfinity 3500-M10 server, type 8655, any model
  • A Netfinity 3500 server, type 8644, any model
  • A Netfinity 3000 server, type 8476, any model
  • A Netfinity 1000 server, type 8477, any model

The system is configured with a space saver keyboard (option part number 28L3648, replacement part number (FRU) 37L0897).

Solution
If you set the "Num Lock" option to Off in the "Configuration/Setup", and a DOS application is terminated when you press Ctrl+Alt+Delete on a Netfinity system that is attached to a space saver keyboard (FRU 37L0897), the system does not reboot.


Workaround

  1. Press Alt and Print Screen.
  2. Press Ctrl+Alt+Delete to reboot the system.

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-4P4NTR