Troubleshooting
Problem
A report output in IBM Cognos Analytics 11 shows Ctrl + Shift + 2 at the start of the screen. The behavior is present only for some users, and not all reports and is first seen after the upgrade from IBM Cognos Business Intelligence 8.x or 10.x

Symptom
Ctrl + Shift + 2 at the start of a report output

Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
01 May 2025
UID
ibm10959689