Troubleshooting
Problem
When running a Report Studio report to CSV output format using Internet Explorer, the user is not prompted to Open or Save the report. The CSV output opens directly in a new Internet Explorer tab.
Symptom
When using Internet Explorer, all CSV outputs are displayed in a new browser tab, instead of the user getting prompted to Open or Save the report in Microsoft Excel.
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Report Studio","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2;10.1.1;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
Cognos Business Intelligence
Software version:
10.2.2, 10.2.1, 10.2, 10.1.1, 10.1
Operating system(s):
Windows
Document number:
479497
Modified date:
08 May 2025
UID
swg21612720
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