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CRJAZ0889E Error initializing content service, could not create the temporary directory.

Troubleshooting


Problem


Upgrading from 6.0.6.1 running on WebSphere ND to 7.0.2 running on WebSphere Liberty the following can be seen:
cd /IBM/Jazz702/JTS/server upgrade/jts/jts_upgrade.sh -oldJTSHome /opt/IBM/JazzTeamServer/server/conf -noPrompt -noVerify -noStepPrompt -noEditor -noResumePrompt

Excerpt from logs: 2022-03-31 15:12:44,871 Updated JTS teamserver.properties file "/IBM/Jazz702/JTS/server/conf/jts/teamserver.properties".
2022-03-31 15:12:44,871 2022-03-31 15:12:44,871 Backing up the Liberty user configuration file "/IBM/Jazz702/JTS/server/liberty/servers/clm/conf/basicUserRegistry.xml" to "/IBM/Jazz702/JTS/server/liberty/servers/clm/conf/basicUserRegistry1648753964871backup.xml"... 2022-03-31 15:12:44,873 Backup Liberty user configuration file "/IBM/Jazz702/JTS/server/liberty/servers/clm/conf/basicUserRegistry1648753964871backup.xml" created. 2022-03-31 15:12:44,873 2022-03-31 15:12:44,873 Merging Tomcat users xml file "/opt/IBM/JazzTeamServer/server/tomcat/conf/tomcat-users.xml"... 2
022-03-31 15:12:44,879 CRJAZ1879E The source file "/opt/IBM/JazzTeamServer/server/tomcat/conf/tomcat-users.xml" does not exist. The source file "/opt/IBM/JazzTeamServer/server/tomcat/conf/tomcat-users.xml" cannot be copied to the target file "/IBM/Jazz702/JTS/server/liberty/servers/clm/conf/basicUserRegistry.xml".

Document Location

Worldwide

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Document Information

Modified date:
06 October 2022

UID

ibm16827615