IBM Support

Creating Windows service for the 7.1 server

Troubleshooting


Problem

The service creation instructions in the 7.1 installation manual are incorrect.

Symptom

Documentation refers to the console directory which does not exist with version 7.1

Cause

The installation manual indicates that the install.exe in the console directory should be run, however, the console directory does not exist with version 7.1.

Resolving The Problem

The service can be created using the command below:

sc.exe create "TSM Server1" binpath= "C:\Progra~1\Tivoli\Tsm\Server\dsmsvc.exe -k Server1" start= auto obj= .\Administrator password= xxx

Note that there is a space after every equal sign (=) character.

In the example above, the instance is named Server1, the instance user is Administrator, the password is xxx. These values will need to be changed to match the correct values for the install environment. This command must be run as a user of the local Administrators group.

[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Product Synonym

TSM

Document Information

Modified date:
17 June 2018

UID

swg21669310