Troubleshooting
Problem
Attempts to Create a Project area fails with "Cannot initialise new Project Areas" and Attempts to Modifying a Team Area fails with "Cannot modify existing Team Area" in IBM Rational Team Concert (RTC) after installation of an iFix.
Symptom
After installing and iFix the following errors are displayed:
For example:
- When creating a new Project Area
Error message:Cannot initialise new Project Areas
- When modifying a Team Area
Error message:Cannot modify existing Team Area
iFixes affected:
- 6.0.2 iFix05
- 5.0.2 iFix18
- 4.0.7 iFix11
- 3.0.1 iFix08
Cause
The following characters are no longer permitted in the Team Area names:
&,', ", <, >, /
(ampersand, single quote, double quote, greater than(left chevron), less than (right chevron), forward slash)
See: Security Bulletin: Multiple vulnerabilities affect multiple IBM Rational products based on IBM Jazz technology
Environment
Following CLM versions / iFixes installed:
- 6.0.2 iFix05
- 5.0.2 iFix18
- 4.0.7 iFix11
- 3.0.1 iFix08
Diagnosing The Problem
Check the Team Area name to see if one of the restricted characters listed above are used.
Resolving The Problem
Remove the restricted characters from the Team Area name or from the Process Template Team Area
Product Synonym
Rational Team Concert
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Document Information
Modified date:
17 June 2018
UID
swg21993070