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Creating a Project area fails with "Cannot initialise new Project Areas" or Modifying a Team Area fails with "Cannot modify existing Team Area" in Rational Team Concert.

Troubleshooting


Problem

Attempts to Create a Project area fails with "Cannot initialise new Project Areas" and Attempts to Modifying a Team Area fails with "Cannot modify existing Team Area" in IBM Rational Team Concert (RTC) after installation of an iFix.

Symptom

After installing and iFix the following errors are displayed:

For example:

  • When creating a new Project Area
    Error message: Cannot initialise new Project Areas
  • When modifying a Team Area
    Error message: Cannot modify existing Team Area

iFixes affected:
  • 6.0.2 iFix05
  • 5.0.2 iFix18
  • 4.0.7 iFix11
  • 3.0.1 iFix08

Cause

The following characters are no longer permitted in the Team Area names:
 &,', ", <, >, /  (ampersand, single quote, double quote, greater than(left chevron), less than (right chevron), forward slash)
See: Security Bulletin: Multiple vulnerabilities affect multiple IBM Rational products based on IBM Jazz technology

Environment

Following CLM versions / iFixes installed:

  • 6.0.2 iFix05
  • 5.0.2 iFix18
  • 4.0.7 iFix11
  • 3.0.1 iFix08

Diagnosing The Problem

Check the Team Area name to see if one of the restricted characters listed above are used.

Resolving The Problem

Remove the restricted characters from the Team Area name or from the Process Template Team Area

[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Process","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"},{"code":"PF022","label":"OS X"}],"Version":"3.0.1;4.0.7;5.0.2;6.0.2","Edition":"Standard;Express-C;Express;Enterprise","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Product Synonym

Rational Team Concert

Document Information

Modified date:
17 June 2018

UID

swg21993070