Troubleshooting
Problem
Creating new project in Cloud Pak for Data failed with error "Error initalizing asset files root: Bad response while creating root dir:"
Symptom
Error when Creating new project
Project exporting will also report an error due to PV storage getting full.
Cause
Persistent volume storage is full. The default size of the PV "file-api-claim" is set to 30GB. When the usage is beyond the PV limit, users will be prevented from creating new project, notebook or importing assets.
you can check the storage size by the following commands
oc exec -it $( oc get pods | grep asset-files-api | awk {'print $1'}) df -h
Environment
- Cloud Pak for Data 2.5, 3.0.0, 3.0.1
- OpenShift 3.11
- Portworx
Resolving The Problem
You can fix this issue by increasing the PVC size.
1. Check if the storage class for the PVC allows volume expansion. To expand volume the StorageClass must have :
allowVolumeExpansion: true.2. Get the current size of the PVC
oc get pvc | grep api
file-api-claim Bound pvc-352c3a62-9336-11ea-88e1-00163e01d86d 30Gi RWX
3. Increase the volume size
oc edit pvc file-api-claim
and update the size to 100GB:
oc patch pvc file-api-claim -p '{"spec":{"resources": {"requests": {"storage": "100Gi"}}}}'
Document Location
Worldwide
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSHGYS","label":"IBM Cloud Pak for Data"},"ARM Category":[{"code":"a8m50000000ClW7AAK","label":"Analyze->Analytics Projects"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
25 March 2021
UID
ibm16243064