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Create view from CCRC 7.1.1 reports error: MalformedResponseException: Premature EOF error

Troubleshooting


Problem

This technote identifies an issue that can occur where creating a view from IBM Rational ClearCase Remote Client (CCRC) 7.1.1 reports an error: MalformedResponseException: Premature EOF.

Symptom

When attempting to create a view from a CCRC 7.1.1 client, the following error is seen:


CRVAP0087E CCRC command 'mkview' failed: Error: "com.ibm.rational.clearcase.remote_core.rpc.MalformedResponseException: Premature EOF"


In the CM Server system logs, the following is seen:


[2/3/10 14:05:34:560 EST] 00000026 ConnectionEve A  J2CA0056I: The Connection Manager received
 a fatal connection error from the Resource Adapter for resource
 eis/com/ibm/rational/stp/server/oncrpc/CcRpc.  The exception which was received is JRPC.RPCError: I/O Error (EOF).
[2/3/10 14:05:34:560 EST] 0000001f CMLogger      E  CRVSV0072E
server error occurred while processing request.
[2/3/10 14:05:34:571 EST] 0000001f CMLogger      E  CRVSV0571I
Exception reason code: internal-server-error
[2/3/10 14:05:34:572 EST] 0000001f CMLogger      E  CRVSV0072E

server error occurred while processing request.
[2/3/10 14:05:34:572 EST] 0000001f CMLogger      E  CRVSV0960I Caused by:
[2/3/10 14:05:34:573 EST] 0000001f CMLogger      E  I/O Error (EOF).

Cause

  1. The issue has been identified as a product defect under APAR PM08209 (applies only if seen on a Solaris 10 x86 CM Server with version 7.1.1 installed).

  2. The issue has also been seen to occur when permissions on the ClearCase_check directory of the ClearCase server are too restrictive.

Resolving The Problem

For Cause 1

Defect APAR PM08209 has been resolved in ClearCase 7.1.1.1.

For Cause 2


Change the permissions on the ClearCase_Check directory to provide the ability of all users who will need a ClearCase license to be able to create a file in this directory.


Also, refer to technote 1431848 Displaying VOB list is very slow when licensing caching directory permissions are too restrictive.

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Document Information

Modified date:
19 February 2019

UID

swg21422416