Troubleshooting
Problem
User launches 'FAP Client'. User starts/runs an Initial Publish. User clicks on the 'logs' tab. There is an error in the log.
Symptom
Example (Controller 10.2.1):
Could not restore application security
Could not run TI process: <datamart>_ApplicationSecurity_RestoreProcess
Example (Controller 10.4.0):
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1, 10.3.0, 10.3.1, 10.4.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.2.1, 10.3.0, 10.3.1, 10.4.0
Operating system(s):
Windows
Document number:
882562
Modified date:
09 May 2025
UID
ibm10882562
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