'Could not load file or assembly 'stdole, Version=7.0.3300.0, ... The system cannot find the file specified' when testing ccrws.asmx

Troubleshooting

Problem

Administrator is troubleshooting system. Administrator launched http://servername/ibmcognos/controllerserver/ccrws.asmx. An error appears.

Symptom

Configuration Error
Server Error in '/IBMCognos/controllerserver' Application.
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Could not load file or assembly 'stdole, Version=7.0.3300.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.

Source Error:

Line 36: <add assembly="ADODB, ...."
Line 37: <add assembly="MSDATASRC, ...."
Line 38: <add assembly="stdole, ...."
Line 39: <add assembly="Microsoft.StdFormat, ...."
Line 40: </assemblies>

Source file: D:\Program Files (x86)\ibm\cognos\c10\ControllerProxyServer\web.config Line:38

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.1

Operating system(s):
Windows

Document number:
429451

Modified date:
08 May 2025

UID

swg21509303

IBM Support

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