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"Could not load file or assembly 'ControllerCache ... manifest definition does not match the assembly reference ... The system cannot find the file specified" when launching Controller

Troubleshooting


Problem

User launches Controller client. User receives error message.

Symptom

The exact error message will vary slightly depending on circumstances and the operating system language used. Below are some examples:

Main client (CCR.EXE):
Error Details
Could not load file or assembly 'ControllerCache, Version=10.1.1305.0. Culture=neutral, PublicKeyToken=ed57dxxxxxx' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

Excel link:
IBM Cognos Controller Link
Could not load file or assembly 'ControllerCache, Version=10.1.1305.0, Culture=neutral, PublicKeyToken=ed57dxxxxxxx' or one of its dependencies. The system cannot find the file specified.
[OK]

Main client (CCR.EXE) - German:
Fehlerdetails
Quelle: mscorlib
Beschreibung: Die Datei oder Assembly "ControllerDotNetInterface, Version=10.1.1306.0, Culture=neutral.
PublicKeyToken=ed57d9b2993bd917" oder eine Abhangigkeit davon wurde nicht gefunden. Die gefundeme Manifestdefinition der Assembly stimmt nicht mit dem Assemblyverweiss uberein. (Ausnahme von HRESULT: 0x80131040)
bei System.Reflection.Assembly._GetType....
<...>

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21605164

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