Troubleshooting
Problem
New or existing user is unable to access Cognos Controller.
Symptom
An error occurred while trying to access the server
Conversion from string "-1' to 'integer' is not valid
at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Vaue)
at CCR.AppContext,SaveToSpam(DataSet&rcsConf)
at CCR.AppContext.LoadVariables() at CCR.AppContext.Login()
Conversion from string "-1' to 'integer' is not valid
at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Vaue)
at CCR.AppContext,SaveToSpam(DataSet&rcsConf)
at CCR.AppContext.LoadVariables() at CCR.AppContext.Login()
Another potential error while inside the application:
Error: Number: 5
Source: System.Data
Description: Input string was not in a correct format. Couldn't store <-1> in TableCounter Column. Expected type int32
at Microsoft.VisualBasic.EnObject.Raise (int32 Number, Object Source. Object Description. Object HelpFile, Object HelpContext)
at Cognos.Controller.Common Raise ErrCli.RaiseError(Int21|ErrNo.String sErrSource. String sErrDesc, String sErrHelp File, Int32|ErrHelpContext)
at Cognos .Controller.Common.RaiseErrCli.RaiseErrorInt32|ErrNo. String sErrSource, String sErrDesc)
at Cognos.Controller.Cache.CacheHandler.ClearCache(Boolean bForce)
at Cognos.Controller.Forms.Common.fFrmCommonFunc.ClearCache (Boolean bForce)
Source: System.Data
Description: Input string was not in a correct format. Couldn't store <-1> in TableCounter Column. Expected type int32
at Microsoft.VisualBasic.EnObject.Raise (int32 Number, Object Source. Object Description. Object HelpFile, Object HelpContext)
at Cognos.Controller.Common Raise ErrCli.RaiseError(Int21|ErrNo.String sErrSource. String sErrDesc, String sErrHelp File, Int32|ErrHelpContext)
at Cognos .Controller.Common.RaiseErrCli.RaiseErrorInt32|ErrNo. String sErrSource, String sErrDesc)
at Cognos.Controller.Cache.CacheHandler.ClearCache(Boolean bForce)
at Cognos.Controller.Forms.Common.fFrmCommonFunc.ClearCache (Boolean bForce)
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
12 October 2021
UID
ibm11100121