Troubleshooting
Problem
User tries to use the Excel link functionality. User finds that the 'Controller' menu item is missing inside Excel.
Symptom
Excel no longer has a 'Controller' menu item:
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.2.1
Operating system(s):
Windows
Document number:
534053
Modified date:
08 May 2025
UID
swg21963533
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