Troubleshooting
Problem
FileNet Content Platform Engine (CPE) 5.2 installation on AIX returns the following error for gzip: gzip: /opt/FileNet/install.dir.7143436/AIX/resource/vm.tar: Invalid argument
Symptom
The following error is returned by the P8 CPE 5.2 installer:
> ./5.2.0-P8CE-AIX.BIN
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
gzip: /opt/FileNet/install.dir.7143436/AIX/resource/vm.tar: Invalid argument
/opt/FileNet/install.dir.7143436/AIX/resource/vm.tar.Z: No such file or directory
gzip: /opt/FileNet/install.dir.7143436/AIX/resource/vm.tar.Z: No such file or directory
The included VM could not be uncompressed (GZIP/UNCOMPRESS). Please try to
download the installer again and make sure that you download using 'binary'
mode. Please do not attempt to install this currently downloaded copy.
Cause
There were two versions of gzip installed on the AIX server.
$ /bin/gzip -V
gzip 1.2.4 (18 Aug 93)
$ /usr/local/bin/gzip -V
gzip 1.3.9
The P8 5.2 documentation points shows support for gzip 1.2.4a-10. The version gzip 1.2.4 is also supported. The cause of the error was due to the PATH variable set to use the 1.3.9 version in /usr/local/bin/gzip. There is login in the installer with sets a variable called GZIP_CMD set to /bin/gzip if it exists, but it is not used in the initial call by the installer to gzip.
Environment
P8 CPE 5.2
AIX 7.1.0.0
Resolving The Problem
Only the supported version of gzip should be used (1.2.4 / 1.2.4a-10) and should be in /bin.
The PATH variable for the user installing CE needs to be set up to access /bin/gzip.
If there is more than one version on gzip on the server, only the supported version can be used. The PATH variable should be set and version 1.2.4 / 1.2.4a-10 should be found by the "which" command.
The installer will also look for gzip in the /bin, /usr/bin and /usr/sbin directories (in that order), so the correct version should be in one of those directories.
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Document Information
Modified date:
17 June 2018
UID
swg21682806